Welcome to Awayframes (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://awayframes.com/ (“Website”) and any bookings, services, or products offered through the Website.
By accessing or using our Website, or by making a reservation, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old to use this Website and to make a reservation. By booking a stay, you confirm that you are legally capable of entering into a binding agreement.
2. Bookings and Reservations
2.1 Reservation Confirmation
A reservation is confirmed only after:
- Full or partial payment is received, and
- You receive a written booking confirmation email.
We reserve the right to decline or cancel a reservation at our discretion.
2.2 Payment
Payments are processed securely through third-party payment providers. By submitting payment information, you represent that you are authorized to use the selected payment method.
2.3 Pricing
All prices are listed in the applicable currency indicated on the Website. Prices may change at any time prior to confirmation of your reservation.
3. Cancellations and Refunds
Cancellation policies will be clearly stated at the time of booking. By completing a reservation, you agree to the cancellation policy associated with your booking.
Cancel 30 or more days before check-in for a full refund, or 14 to 29 days before for 50% of the total stay price. Within 14 days of check-in the booking is non-refundable.
Failure to comply with cancellation timelines may result in partial or full forfeiture of payment.
4. Guest Responsibilities
By staying at Awayframes, you agree to:
- Respect the property and surrounding environment
- Follow all house rules provided before or during your stay
- Not exceed the maximum occupancy limit
- Not host unauthorized parties or events
- Comply with all local laws and regulations
You are responsible for any damage caused during your stay.
5. Security Deposits and Damages
We reserve the right to charge guests for:
- Damage to property
- Missing items
- Excessive cleaning
- Violation of house rules
Charges may be deducted from a security deposit (if applicable) or charged to the payment method on file.
6. Prohibited Activities
You may not:
- Use the property for illegal activities
- Sublease or assign your booking
- Interfere with the Website’s security
- Attempt to access restricted areas of the Website
We reserve the right to terminate stays immediately for violations without refund.
7. Website Use
7.1 Intellectual Property
All content on this Website — including logos, branding, photos, text, design, and graphics — is owned by Awayframes or licensed to us and is protected by intellectual property laws.
You may not copy, reproduce, or distribute Website content without written permission.
7.2 Accuracy of Information
We strive to ensure that Website content is accurate. However, we do not guarantee that all descriptions, pricing, availability, or other content is error-free.
8. Limitation of Liability
To the fullest extent permitted by law, Awayframes shall not be liable for:
- Indirect or consequential damages
- Personal injury unless caused by proven negligence
- Loss of personal belongings
- Events beyond our control (force majeure), including natural disasters, weather, power outages, government restrictions, etc.
Your use of the Website and property is at your own risk.
9. Indemnification
You agree to indemnify and hold harmless Awayframes, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from:
- Your breach of these Terms
- Your misuse of the Website
- Your conduct during your stay
10. Privacy
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect and use your information.
11. Force Majeure
We are not liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Government actions
- Utility failures
- Public health emergencies
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction where the property is located, without regard to conflict of law principles.
13. Modifications to Terms
We may update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms, please contact:
Email: support@awayframes.com
Website: https://awayframes.com/